Tenant Responsibility

Maintenance on a rental property is important to the investment and normally is the property owner’s responsibility. There are times when the tenant could be responsible and sometimes that can be difficult to determine.

Even when landlords and residents sign an agreement in writing that the tenant is responsible for ALL maintenance, no owner can hold a tenant responsible for all repairs. This evolved from the Uniform Residential Landlord Tenant Act (URLTA), which established that landlords must provide “habitability” for all tenants. Using this as a basis, courts have passed down many judgments against owners who have tried to use a written agreement to avoid their responsibilities.

This act, however, does not mean that a tenant cannot be held responsible for any damage that caused “inhabitability.” Property owners must prove the tenant caused the damage prior to charging them for the repair. In addition, it is a mistake for owners to withhold a repair until the tenant pays when it affects habitability. Make the repair in a timely manner, then charge the tenant, seeking legal methods, if necessary, to obtain payment for the damages.

Example: Mrs. Johnson placed a frantic call to her property manager because the toilet was overflowing and flooding the bathroom, which is located upstairs. The manager called a plumber to go to the property immediately. He resolved the problem and stopped the flooding, but discovered that Mrs. Johnson’s son, Bobby, dropped a small toy truck in the toilet where it became lodged, causing the blockage and damage. The property manager acted correctly on behalf of the owner by quickly calling the plumber to resolve the problem. Then, the manager charged Mrs. Johnson with the plumbing and repair bills, which Mrs. Johnson paid, reimbursing the owner.

Uniform Residential Landlord & Tenant Act 1972

In the 1960s, at the time of the civil rights movement and heightened concerns about the legal rights of the poor, the federal government funded a legal aid project to write a model landlord and tenant act. The model code drafted at that time was given to the National Conference of Commissioners on Uniform State Laws, who drafted the Uniform Residential Landlord Tenant Act (URLTA) in 1972. This code was approved by the American Bar Association in 1974. Since that time many states like Alaska, Arizona, Florida, Hawaii, Iowa, Kansas, Kentucky, Montana, Nebraska, New Mexico, Oregon, Rhode Island, South Carolina, Tennessee, and Virginia have adopted residential landlord and tenant laws based on this model, though there are many variations. Other states follow the Residential Landlord-Tenant Act. The URLTA favors neither landlords nor tenants. It was intended to make residential landlord and tenant laws more fair to all parties and more relevant to rentals in a modern urban setting. Landlord and tenant law before that time was often based on the common law, or law established by court decisions. These decisions stretched back to pre-Revolutionary England and were often more relevant to the rental of rural property. There are a few issues often covered in state laws or local ordinances that are not addressed by the URLTA. These include rent increases or rent control and the handling of security deposits. The URLTA does not specify whether landlords must keep security deposit money separate from his or her own money, whether interest must be paid on security deposits, or whether deposit funds must be placed in interest-bearing accounts.

What Is Tenant Responsibility?

There is normal maintenance that landlords can require of residents, such as replacing light bulbs, keeping the residence clean, changing the smoke alarm battery, cleaning the trash receptacle, picking up debris, landscape care as agreed, etc. This falls under “reasonable care of the property,” and is normally contained in any rental agreement. It is the tenant’s residence and while living there, they should maintain it in a clean and orderly manner.

If the property does have a washer, dryer, or refrigerator in a single-family residence, there can be an option to require the tenant to maintain the units if they wish to use them but that the owner will not repair or replace them. This does need to have clear-cut terms because this can often lead to strained landlord/tenant relations. In most instances, this is an owner responsibility to maintain these appliances and the tenant charge is to use them with reasonable care.

When Is a Repair the Tenant’s Responsibility?

Essentially, tenants are responsible for a repair if they were the direct cause of the repair. By dropping a toy truck in the toilet, Bobby’s action was the basis of the flooding; therefore, it was definite tenant responsibility. If large tree roots had caused a sewer blockage and backed up the toilet, it would have been an owner charge.

It can also be tenant responsibility if they do not report a necessary repair that leads to damage, such as continual leaking under the kitchen sink, which leads to dry rot. This is why landlords should encourage tenants to report maintenance. Many times, when residents do not report a problem, it becomes a battle to determine what the owner should pay and what the resident should reimburse to the owner because the initial problem was the owner’s but the tenant contributed to the damage.

Educate and Work With the Tenant

Preventative maintenance is always the simpler route. Educating renters is a key to avoiding unnecessary maintenance and having to charge the tenant. Landlords or property management should clearly outline what is their responsibility and what is not, require tenants to report maintenance, and define what is “reasonable care of the property.”


SOHO Housing Association

The SOHO Housing Association (SOHOHA) is community-based organization in London, England, placing great importance on the involvement of tenants and other local residents and workers in running the Association. Below listed are two links from SOHOHA that are useful examples on how to present information on tenant/landlord responsibilities.

Looking After Your Home

This link presents information on common maintenance queries and tips from the SOHO Housing Association maintenance team.

Responsibility for Repairs (A-Z) What Repairs Do We Do?

This link presents a list of the SOHO Housing Association’s table of tenant and property management responsibility for repairs.

The Gale Encyclopedia of Everyday Law: Landlord/Tenant Rights

The Gale Encyclopedia of Everyday Law is a two-volume encyclopedia of practical information on laws and issues affecting people’s everyday lives. This encyclopedia, written for the layperson, is arranged alphabetically by broad subject categories and presents in-depth treatments of topics such as consumer issues, education, family, immigration, real estate, and retirement.

Lawyers.com: Landlord and Tenant Law

Newcomer’s Guide to Canadian Housing

The Newcomer’s Guide to Canadian Housing gives newcomers a great overview of renting or buying a house in Canada.

What Tenants Need to Know about The Law: Ontario, Canada

The Tenant Protection Act sets out the basic rules for rent increases, evictions, repairs, and many other issues that concern tenants.

Reference Guide to Landlord and Tenant Law in Alberta, Canada

Wikipedia: Tenant Rights

National Association of the Deaf (NAD)

The NAD site provides information and support regarding the rights of deaf individuals in private housing.

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